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Terms and Conditions

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Zehnder's Rewards Terms and Conditions Agreement

By checking the "I agree to the terms and conditions" box, you hereby agree to the following Terms and Conditions:

Birthday Rewards:
Zehnder's of Frankenmuth extends birthday greetings to you and invites you to join us for a complimentary chicken dinner at Zehnder's Restaurant. During the entire month of your birthday, enjoy (1) Family Style Chicken Dinner OR (1) 3-Piece Chicken Luncheon OR one Children's Meal on us.

1. Ages 11 and under must order from the Children's Menu.
2. Card must be presented to your server upon arrival.
3. If your Birthday Reward is not redeemed in your birthday month, you will receive $3.00 off (1) Family Style Chicken Dinner or $3.00 off (1) 3-Piece Chicken Luncheon or $3.00 off one Children's Meal which may be used within eleven months following your birthday month.
4. Valid identification required to redeem Birthday Rewards.
5. Gratuity, tax and beverage not included.
6. Non-transferable.
7. Not valid with any other promotions or discounts.
8. You must be a registered Rewards Member for at least 30 days prior to your birthday to participate in the current year's Birthday Reward Program (this excludes members who were active Birthday Club members prior to the implementation of Zehnder's Rewards).
9. Birthday Reward cannot be redeemed for take-out, all Birthday Rewards are dine-in only
10. Birthday Reward may only be taken once per customer valid one year from the month of your birthday.

Birthday Retail Reward:
1. Take 20% off an entire purchase valid for one year from the month of your birthday in any one of Zehnder's Marketplace Shops including:
a. Zehnder's Foodstore & Bakery
b. Zehnder's Gift Shop
c. Elf Hollow Cafe located at Zehnder's Splash Village Hotel and Waterpark.
d. Zehnder's Mail Order products (does not include shipping cost).
e. The Fortress Golf Course Pro Shop
2. Not valid with any other promotions or discounts.
3. Discount may only be taken once per customer valid one year from the month of your birthday.
4. Valid photo identification required.
5. Non-transferable.
6. Card must be presented at time of purchase in order to receive discount.
7. Excludes Pandora Products and gift cards.

Frequent Buyer Rewards:
1. After 10 qualifying purchases, customer automatically receives a Reward in the amount equivalent to 10 percent of the total spent. The Reward value will be rounded to the nearest $1 increment.
2. Reward cannot be redeemed for cash/and or used for taxes and gratuities.
3. Rewards expire one year after date of issue.
4. Gift cards purchased are not credits toward Zehnder's Rewards Program.
5. Excludes wine and beer.
6. Purchases paid for with a Reward are not credited toward Zehnder's Rewards Program.
7. One purchase is equal to the gross sales price (not including tax and/or gratuity) of an individual guest check or receipt.
8. Zehnder's Rewards cannot be used in conjunction with other discounts or promotions, or with groups or conventions.
9. Lost cards are not the responsibility of Zehnder's of Frankenmuth. However, information may still be redeemed with a valid picture ID and a phone number.
10. Zehnder's of Frankenmuth and all of its affiliates reserves the right to discontinue the Frequent Buyer Reward at any time.
11. To earn or redeem rewards, card must be presented at time of purchase.
12. Employees are not eligible for the program.
13. Rewards certificates may not be used towards the following:
a. Pandora purchases
b. alcohol purchases
c. Gift certificates
d. Shipping costs on Mail Order products
e. The Fortress Golf Course Golf Memberships
f. Hotel room deposit at Zehnder's Splash Village Hotel and Waterpark
14. Frequent Buyer Rewards may be redeemed at any of the following properties:
a. Zehnder's Restaurant
b. Zehnder's Foodstore & Bakery
c. Zehnder's Gift Shop
d. Z Chef's Cafe
e. The Fortress Golf Course
f. Zehnder's Splash Village Hotel & Waterpark
15. To receive credit for transactions, you must be a member of Zehnder's Rewards Program at time of purchase.
16. Transactions older than 60 days are subject to approval and must have original receipt.

Rewards for Family Members Under Age 18
1. We are committed to the protection of you and your family's privacy. We do not knowingly collect information from any person who is under the age of 18.
2. A parent or legal guardian may register a family member under age 18 for the Zehnder's Birthday Rewards Program. To redeem Birthday Rewards for family members under age 18, the parent or legal guardian who signed the child up for the Rewards Program will be required to show their identification.
3. All communications will be through the parent or legal guardian. We will send the parent or legal guardian Birthday Rewards information and other special promotions for family members under age 18.
4. Family members under the age of 18 are not eligible for Frequent Buyer Rewards. For the protection of younger family members, Zehnder's does not wish to track information about purchases made by them.

Additional Information:
1. Rewards will be sent via email with notification of the promotion being offered.
2. A valid email address is required to receive Rewards.
3. Rewards cannot be redeemed for cash/and or used for taxes and gratuities.
4. Rewards expiration dates vary according to the promotion issued. Each Reward must be used within 12 months of date of issuance and within a single transaction.
5. Gift cards purchased are not credits toward Zehnder's Rewards.
6. Zehnder's Rewards cannot be used in conjunction with other discounts or promotions, or with groups or conventions.
7. Lost cards are not the responsibility of Zehnder's of Frankenmuth. However, information may still be redeemed with a valid picture ID and a phone number.
8. A valid picture ID is required to redeem all Rewards.
9. A Reward account will be closed at our discretion if there is no activity during a 24 month period. All Rewards in the account will be forfeited at that time.
10. Rewards cards are permanent and accounts only need to be activated once unless there are 24 months of inactivity.
11. After 24 months of inactivity, Rewards accounts are removed.
12. In the case of fraud or abuse involving Rewards, Zehnder's of Frankenmuth has the right to take appropriate action, and all Rewards earned may be forfeited and any relevant account(s) closed.
13. Participation in the Rewards Program is subject to these terms and conditions, which, Zehnder's of Frankenmuth may, in its discretion, amend or modify at any time without notice. Zehnder's of Frankenmuth has the sole discretion to interpret and apply the terms and conditions of the Rewards Program.
14. Employees are not eligible to participate in the Zehnder's Rewards Program.

Privacy Policy
Respecting your privacy is a priority for us. Zehnder's of Frankenmuth and its affiliates do not share, sell or rent your personal information to any third parties. We may collect personal information to administer and manage the Rewards Program, send marketing communications and other business activities. In order to keep you informed of your Rewards Program membership status, we may send you certain program information and special offers that may be of interest to you. If you would like to stop receiving email or direct mail communications regarding Zehnder's Rewards Program, or have questions about Zehnder's Rewards Program, please contact us by:

Phone: 800-863-7999
Email: webmaster@zehnders.com
Regular Mail:
Zehnder's Rewards Program
730 S. Main Street
Frankenmuth, MI 48734



Terms and Conditions of this agreement are subject to change.




 

Zehnder's of Frankenmuth